We are unable to receive returns or offer refunds for any food products. However, if you find dissatisfaction with one of our products, please contact us so we can make it right in some way! All other non-food items carry a 100% satisfaction guarantee.
Most orders are filled and shipped within one (1) business day from the time the order is received. We ship all orders using USPS Ground or FedEx Ground. Depending upon the final destination, shipping delivery time is usually 3-5 days, however neither Oliva, USPS or FedEx guarantees exact delivery dates. We do not ship outside the United States. Shipping cost will be calculated automatically during checkout and based on package weight and destination. We accept all major credit cards (American Express, Discover, Master Card and Visa).